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Casinos are tough and competitive markets that strive to outdo one another in promotions, amenities and overall design. A casino presents diverse operational challenges like player tracking, bonuses, marketing promotions, legal obligations and high levels of customer service.

A flexible, robust end to end software solution ensuring fast and reliable client servicing is a must have for the industry. With daily transactions running into millions, the industry can ill-afford any operational glitches. Real time access to all critical information is essential for the casino manager to ensure fair play and track all transactions timely. Prudent replenishment of the stock, which in this case is the available cash stock and the playing coins, is crucial for ensuring client satisfaction. Also, there is a strong need to improvise and innovate and offer the customers a unique and enjoyable experience including F&B. An instant business overview can help reduce shrinkage and provide important management insights which can help sail over all competition.

Dynamic Vertical Solutions (DVS) understands these typical pain areas of a casino. LS Retail NAV offers a complete end to end solution, combined with the business analysis tool that has a simple and flexible architecture which can cater to all industry needs. An internationally accepted product, it entails features and functionalities which can streamline all casino operations seamlessly.

BENEFITS
LS Retail – Casinos – Proven Benefits

As experienced by Casinos around the world, benefits realized through LS Retail produce breakthrough operational performance results including:

  • Advanced analytics: Sales history window allows you to view all your sales data for different time periods, helping you draw important inferences and conclusions.
  • Better Control: Single solution architecture helps you control multiple locations with all critical functions at unit level, head office or both.
  • Excellent customer service: Powerful management features and built in customer management module ensures a delighted customer.
  • Seamless flow of information: An integrated communications module takes care of all high speed data exchange with access to live information through transaction server.
  • Real time reporting capabilities: Real time insights into critical business aspects, including sales breakdown and user defined alerts.
  • Optimum resource management: Employee or staff comparisons ensure accountability and reliability.
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