The new system will integrate with
Agent Provocateur's e-tail and back expansion
Agent Provocateur head of commercial operations Andy Waters told
Retail Week: "We want to open 120 stores over the next three years,
with the vast majority of these being overseas and a mixture of
company-owned and franchise stores. The systems will help move the
business to the next level. "The IT project will be the retailer's
largest to date.
The Microsoft-based system covers LS Retail EPoS, merchandising,
planning and warehousing and has business intelligence tools to help
the retailer manage its sales and marketing arms. It will integrate
with Agent Provocateur's existing e-commerce system.
Waters said the planning system will be particularly important as
the business grows, because everything is done using manual
processes and Excel spreadsheets at present. He explained: "With the
expansion we are planning, we need one version of the truth and to
bring all our systems together on one platform. We want to remove
manual processes and use our data more efficiently."
Franchisees will also benefit from the technology, which will
improve collaboration.
Waters said: "We will offer franchisees the opportunity to adopt our
EPoS system and they will be able to access a web portal to view
stock and place orders." K3 will also help support international
franchisees.
Agent Provocateur has finished the initial workshops for the
implementation and wants to have the finance module up and running
for the start of the new financial year.
Most of the other systems are scheduled to be rolled out in the
first week of June. This will include introducing the EPoS system to
all stores within a week. The planning module should go live about a
month after this.