| Q #1 - I have too much work to do and too little time! How much time can POS Software really save me? |
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| This depends on your specific business and the type of POS system you buy. But if you choose the right system and use it properly -- POS software can give you a dramatic boost in efficiency. |
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| In fact, I've done several surveys with retail business owners and it's common for them to improve efficiency by 10% to 50% (Based on "Annual Sales Per Employee"). POS software can save time by automating inventory control, speeding up point of sale transactions, automatically tracking accounting information, quickly providing valuable financial reports and much more. |
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| Unfortunately POS software won't give you a big boost in efficiency unless you choose the right type of system and you use the software properly. That's why professional training is so important. |
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| It's also common for retailers to go through 2 or 3 POS systems before they reach a 10% to 50% boost in efficiency. So it depends whether you choose the right system the first time around. |
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| Q #2 - Most POS Software systems do pretty much the same thing... right? |
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| Absolutely NOT! This is a common misconception. Every POS system has different features, strengths, weaknesses, and intended uses. For example, some POS systems will work great for a retailer that sells large ticket items and only makes a few transactions each day. But this same software would cause nightmares for a store that does over 200 transactions each day. |
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| Not to mention, dozens of POS companies come and go every year. And the companies that stay in business don't always provide the services that you need. Some POS companies will cut corners to save money in a very competitive POS software market. Trust me, getting stuck without updates or support can be a very expensive and frustrating problem. |
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| There are hundreds of POS systems and they're all different. You need to know how to quickly weed out the POS systems that are "poor matches" for your business so you can spend your time evaluating the right software. |
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| Q #3 - How much will POS software cost? |
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| This is a difficult question to answer. Most retailers are TOO concerned about the price. When buying software you get what you pay for. And you don't want to skimp when it comes to POS software. n certain situations you can get by with a good POS system for around $1000. But that's NOT usually the case. Typically a small to medium sized retailer will spend $3000 to $20,000 for software and training at one store. It completely depends on your size and type of business. If that sounds like a lot of money, don't forget that you can buy software with a monthly lease and write it off! |
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| Q #4 - Can POS software really give me a return on my investment? |
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| In most situations... Yes! In fact, most retail businesses buy POS software simply because the software will give them a large return on their investment! |
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| It's always a good idea to figure out your ROI before you choose POS software so you can make the "right" decision. The POS Buyers Guide makes it |
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| Q #5 Who are these products and services for? |
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| DVS suite of services and products include various applications and services for retailers, wholesale distributors, manufacturers and service companies, having a domestic span of business or in multiple countries. |
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| With these solutions, key stakeholders in your organization—sales & marketing, forecasters & analysts, customer service and warehouse personnel—can contribute to the success of your organization. |
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| Q #6 What business functions do these products serve? |
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| Customer Relationship Managers: Manage customer database, contact classification, create and market variety of different campaigns & promotional activities either being done from HO or POS, document management & interaction log, track customer activity, organize sales and after-sales, fully integrate the system to the mobile worker; whether they are shop floor assistants, field sales representatives or warehouse employees. They can use handPoint suite of applications and do inventory checks through mobile devices. |
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Distribution: Track inventory, order processing, purchasing & returns management; sales forecasting; e-commerce; and warehouse management
Supply Chain Management/ Inventory Planning: Inventory costing, Manage single and/or multiple site stores; handle orders promised, demand planning, online collaboration with suppliers and shipment & delivery.
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| Financial Management: Control the general ledger, receivables & payables, fixed assets, inventory, sales process, purchasing, fixed assets, and cash flow. Perform reconciliation and collections and handle issues related to multi currency. |
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| Analytics: Manage budgets, generate and consolidate reports, also look for emerging trends in any part of the business/ consumer behaviour patterns. Also manages and tracks the affects which one product has on others on the shelf. |
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| Retail Point of Sale: Run retail operations from point-of-sale to delivery. Increase customer flow, speed up lines and tasks, control inventory, and automate purchasing. |
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| HR Management: Manages the human resources function totally from mapping, recruitment, and employee registration, to skills development and processing of payroll and benefits. They also allow retailers to check each employee cash register, sales they’ve made and even returns that have happened. |
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| Project Management & Accounting: Manage your resources, forecast your costs and budgets, track time and expenses, and organize contracts and billing. |
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| Q #7 What makes LS Retail unique? |
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| LS Retail is an end-to-end retail solution that covers everything from POS to back office and head office. The setup can range from a single store with one POS to a complex, multistore environment that integrates with your overall business operation. |
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| LS Retail is built on Microsoft Navision; therefore, the POS, back office and head office all use the same application. This makes it possible to track individual transactions from the POS to the General Ledger, which maximizes your business value. |
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| It integrates data and information from across all divisions of an organization and helps you to analyze, find trends and hence helps you make more profitable decisions in real time. |
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| Because LS Retail has been built on the Microsoft Dynamics platform, there is no need for additional customization for integration. This reduces cost of services and increases the delivery of upgrades. |
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| Q #8 Who are DVS partners? |
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| DVS Partners are a network of partners who specialize in different industries and range from small, domestic consultants to multinational groups, so you will be able to find one that fits your profile, geography and business need. |
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| We are in business of providing solutions through value add partnerships, through companies that are in lines with our values, focus, commitment, industry experience in relevant domains dynamically approaching your business to provide a complete solution. |
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| Q # 9 Can these products address the specialized need of my business? |
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| We recognize that small and medium enterprises (SME’s) need the complimentary combination of best practices and best of breed solutions. |
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| LS Retail products are localized for Indian marketplace, keeping all the unique statutory and regulatory requirements of the Indian Industries, thus empowering people to respond quickly and decisively. They meet industry-specific and company-specific needs. They have experience working with small and midsize companies, and offer a range of services to help make your business successful. |
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| LS Retail software and services can be customized to your unique requirements—right down to an individual user, who can easily manage his or her workspace for maximum productivity. All functionality can be made available securely on the Web for the convenience of employees, customers, vendors, and partners. With the user- friendliness of the solution, users can even manage the look and feel of their space, based on how they want to see it. |
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| We recognize that Retail as an industry is extremely broad. We have nurtured partnerships with those companies that are expert in unique lines of retail like fashion stores, home furnishing stores, food & grocery, etc. |
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| We can put you in touch with the right partners based on your skill and business requirement. |
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| Q #10 Can LS be sold as a stand alone POS solution? |
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| Yes, LS can be sold both as a stand alone POS solution as well as an integrated suite of solution to an enterprise wide application. |
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